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Curbside FAQ
Hey there! Mama Jean’s is here to make your grocery shopping experience easier than ever with our Curbside Pickup service! All you need to do is place your order on our website, shop.mamajeansmarket.com, and we’ll handle the rest. Once your order is ready, just pull into the designated area at our 3530 E. Sunshine location and give us a call. Keep your trunk open, and one of our friendly team members will bring your groceries right to your car. It’s simple, fast, and super convenient!
If you’re wondering whether you can add more items after placing your order, unfortunately, at this moment, that isn’t possible. However, feel free to double-check before submitting your order to ensure everything you need is included.
When you arrive to pick up your order, don’t hesitate to call our direct curbside number for the quickest service. For the E. Sunshine location, you can reach us at 417-983-1050.
Speaking of loyalty cards, yes, you can definitely earn points on your curbside purchases! We value our loyal customers and want to make sure you keep earning those rewards.
Now, let’s talk about substitutions. If an item you ordered is out of stock, we’ll do our best to find a comparable replacement based on the details you provide in the substitution notes section. Just remember, these substitutions might not always match the prices, so always check your final receipt for the exact items and total cost.
Curbside service itself is free, but if you opt for our delivery service, there’s a small $11 delivery fee. Also, please note that the minimum order for pickup is $35, while delivery requires a minimum order of $50.
For delivery times, they depend on how many orders we’ve received. When checking out, you can select the date and time that works best for you. And yes, we absolutely support no-contact deliveries and pickups! Just leave any specific instructions in the “Instructions†box during checkout.
Unfortunately, military and senior discounts aren’t applicable to curbside orders at this time. As for using your EBT card online, that’s something regulated by state laws, so you’d need to reach out to your local officials for updates.
Lastly, if you need to return milk or water bottles, simply let your curbside associate know, and they’ll take care of it for you.
That’s it! Let us know if you have any other questions. We’re here to help!